{"id":61943,"date":"2016-06-13T09:47:17","date_gmt":"2016-06-13T09:47:17","guid":{"rendered":"http:\/\/dev.sogoodlanguages.com\/english\/cs\/?p=61943"},"modified":"2016-09-13T12:53:37","modified_gmt":"2016-09-13T10:53:37","slug":"business-fraze-pro-telefonovani-v-anglictine","status":"publish","type":"post","link":"https:\/\/dev.sogoodlanguages.com\/cs\/business-fraze-pro-telefonovani-v-anglictine\/","title":{"rendered":"Business fr\u00e1ze pro telefonov\u00e1n\u00ed v angli\u010dtin\u011b"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

Asi se v\u0161ichni shodneme na tom, \u017ee komunikace a vystupov\u00e1n\u00ed je velmi d\u016fle\u017eitou \u010d\u00e1st\u00ed na\u0161\u00ed business image. Pracovn\u00ed pohovory, navazov\u00e1n\u00ed nov\u00fdch kontakt\u016f, jejich udr\u017eov\u00e1n\u00ed, domlouv\u00e1n\u00ed nov\u00fdch obchodn\u00edch p\u0159\u00edle\u017eitost\u00ed, telefonov\u00e1n\u00ed v angli\u010dtin\u011b, ale i \u0159e\u0161en\u00ed nep\u0159\u00edjemn\u00fdch situac\u00ed a sjedn\u00e1v\u00e1n\u00ed jejich n\u00e1prav. V t\u011bchto chv\u00edl\u00edch se hod\u00ed b\u00fdt si jist\u00fd v kramflec\u00edch a p\u016fsobit sebejist\u011b.<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]A co potom, kdy\u017e takovou konverzaci vedete v angli\u010dtin\u011b, kter\u00e1 nen\u00ed v\u00e1\u0161 prvn\u00ed jazyk. Nen\u00ed dobr\u00e9 hledat slov\u00ed\u010dka a p\u0159em\u00fd\u0161let nad spr\u00e1vnou skladbou v\u011bty a to obzl\u00e1\u0161t\u011b p\u0159i telefonov\u00e1n\u00ed v angli\u010dtin\u011b. Naopak, je dobr\u00e9 m\u00edt v z\u00e1sob\u011b \u00fa\u010deln\u00e9 fr\u00e1ze, kter\u00e9 se daj\u00ed vyu\u017e\u00edt p\u0159i ka\u017ed\u00e9 telefonn\u00ed konverzaci. N\u011bkolik jsem jich pro v\u00e1s vybral, tak se na n\u011b mrkn\u011bte, abyste p\u0159i p\u0159\u00ed\u0161t\u00edm hovoru mohli zaz\u00e1\u0159it.<\/p>\n

Je\u0161t\u011b ne\u017e v\u00e1m je p\u0159edstav\u00edm, chci, abyste m\u011bli na pam\u011bti, \u017ee \u017e\u00e1dn\u00fd u\u010den\u00fd z nebe nespadl, a tak pamatujte na to, \u017ee d\u011blat chyby je lidsk\u00e9<\/a> a je dobr\u00e9 se z nich pou\u010dit. V podstat\u011b je to jedin\u00fd zp\u016fsob, jak b\u00fdt ka\u017ed\u00fdm krokem bl\u00ed\u017ee<\/a> k jazykov\u00e9 dokonalosti.<\/p>\n

P\u0159ij\u00edm\u00e1n\u00ed hovoru<\/h3>\n

Pokud pracujete ve firm\u011b, kde je komunikace v angli\u010dtin\u011b na denn\u00edm po\u0159\u00e1dku, je dobr\u00e9 se v\u017edy p\u0159edstavit profesion\u00e1ln\u011b.
\nGood morning\/afternoon, SoGood Languages, Ond\u0159ej speaking, how may I help you?<\/strong>
\nT\u00edmto stru\u010dn\u011b a v\u00fdsti\u017en\u011b sd\u011bl\u00edte tomu, kdo vol\u00e1, \u017ee se dovolal tam, kam cht\u011bl, nebo necht\u011bl.<\/p>\n

M\u016f\u017eete to vz\u00edt tak\u00e9 rychleji n\u00e1sleduj\u00edc\u00edm zp\u016fsobem:
\nSoGood Languages, Ond\u0159ej speaking.<\/strong><\/p>\n

Vyt\u00e1\u010den\u00ed<\/h3>\n

Dal\u0161\u00ed fr\u00e1ze telefonov\u00e1n\u00ed v angli\u010dtin\u011b se v\u00e1m budou hodit p\u0159i v\u00e1mi iniciovan\u00e9m hovoru, p\u0159i kter\u00e9m je d\u016fle\u017eit\u00e9 se z\u0159eteln\u011b p\u0159edstavit:
\nHello, this is Maria Raleigh from BestHolidays.<\/strong><\/p>\n

Sh\u00e1n\u00edte n\u011bkoho<\/h3>\n

Kolikr\u00e1t se stane, \u017ee telefon zvedne n\u011bkdo, kdo zrovna nen\u00ed ten, komu vol\u00e1te. V tom p\u0159\u00edpad\u011b se ho mus\u00edte doptat:
\nMay\/Could\/Can I speak to Mr. Gone, please?<\/strong>
\nI\u2019d like to speak to Mr. Gone, please.<\/strong><\/p>\n

Uv\u00e1d\u00edte d\u016fvod va\u0161eho hovoru<\/h3>\n

Tuto fr\u00e1zi m\u016f\u017eete nav\u00e1zat hned za svoje p\u0159edstaven\u00ed. Zde pozor na nep\u0159\u00edm\u00e9 ot\u00e1zky, u kter\u00fdch slovosled z\u016fst\u00e1v\u00e1 stejn\u00fd, jako p\u0159i oznamovac\u00ed v\u011bt\u011b.
\nI\u2019m calling to \u2026<\/strong>
\nI\u2019m calling to ask about your current capacities for the next week konference.<\/em>
\nI\u2019m calling to discuss the topic we have been talking about.<\/em>
\nI\u2019m calling to precise that the next event is going to be held on Thursday.<\/em><\/p>\n

I just wanted to ask \u2026<\/strong>
\nI just wanted to ask when the train leaves.<\/em><\/p>\n

Could you tell me \u2026<\/strong>
\nCould you tell me when Mr. Jones is available?<\/em><\/p>\n

Small talk<\/h3>\n

Pokud u\u017e doty\u010dn\u00e9ho zn\u00e1me z p\u0159edchoz\u00edch setk\u00e1n\u00ed, je velice vhodn\u00e9 za\u010d\u00edt telefonn\u00ed hovor tzv. \u00favodn\u00edmi spole\u010densk\u00fdmi fr\u00e1zemi (small talk<\/a>), do kter\u00fdch m\u016f\u017eeme zahrnout n\u011bjak\u00e9 detaily z p\u0159ede\u0161l\u00e9 konverzace.
\nHi, Eric, how are you?<\/strong>
\nHow are you getting on with your trip to Brazil this week?<\/strong><\/p>\n

P\u0159edejte vzkaz<\/h3>\n

\u010casto se st\u00e1v\u00e1, \u017ee doty\u010dn\u00fd nen\u00ed k dispozici, ale volaj\u00edc\u00ed mu m\u016f\u017ee nechat zpr\u00e1vu. Je k tomu pot\u0159eba n\u00e1sleduj\u00edc\u00ed:
\nI\u2019m sorry, but Mr. Gone is not available today. Can I take a message?<\/strong>
\nI\u2019m afraid she is out of the office until 11 a.m. Can I take a message?<\/strong>
\nCould I ask who\u2019s calling, please?<\/strong>
\nI will give her your message as soon as she is back.<\/strong><\/p>\n

Zanechte zpr\u00e1vu<\/h3>\n

Opa\u010dn\u00fd p\u0159\u00edpad, ne\u017e ten p\u0159edt\u00edm \u2013 vy jste ten\/ta, kdo chce zanechat zpr\u00e1vu.
\nCould I leave him\/her a message? Please, tell him to call me back.<\/strong>
\nI would like to leave her a message. Let her know that I will be late for today\u2019s afternoon session.<\/strong><\/p>\n

\u0158ekn\u011bte si o zopakov\u00e1n\u00ed informace<\/h3>\n

Telefonov\u00e1n\u00ed v angli\u010dtin\u011b je zr\u00e1dn\u00e9\u00a0v tom, \u017ee ne v\u017edy je srozumiteln\u00e9, co se po v\u00e1s chce. N\u011bkdy p\u0159eskakuje sign\u00e1l, fouk\u00e1 v\u00edtr, je p\u0159\u00edli\u0161 hlu\u010dno. Nebojte se \u0159\u00edct o informaci znovu. U\u0161et\u0159\u00edte si zbyte\u010dn\u00e9 starosti.
\nCould you, please, repeat that?<\/strong>
\nI\u2019m sorry, I didn\u2019t catch that.<\/strong>
\nI didn\u2019t understand properly. Could you spell it for me, please?<\/strong>
\nLet me see if I got your number right. It\u2019s 483 384 333, right?<\/strong>
\nWould you speak a bit up? I can\u2019t hear you well.<\/strong><\/p>\n

Odm\u00edtnut\u00ed<\/h3>\n

Jak odm\u00edtnout n\u011bkoho, s k\u00fdm nechcete mluvit, nebo mu nem\u016f\u017eete podat po\u017eadovan\u00e9 informace?
\nI\u2019m afraid I am not the right person to speak with.<\/strong>
\nI\u2019m sorry, but I can\u2019t give you that information.<\/strong>
\nI am quite busy right now, would you call me later, please?<\/strong><\/p>\n

Ukon\u010den\u00ed hovoru<\/h3>\n

Thanks for calling.<\/strong>
\nThank you for your time.<\/strong><\/p>\n

Vezm\u011bte si k srdci alespo\u0148 n\u011bjakou z p\u0159ede\u0161l\u00fdch fr\u00e1z\u00ed telefonov\u00e1n\u00ed v angli\u010dtin\u011b a uvid\u00edte, \u017ee va\u0161e jazykov\u00e9 sebev\u011bdom\u00ed bude stoupat ka\u017ed\u00fdm dal\u0161\u00edm uskute\u010dn\u011bn\u00fdm telefonn\u00edm hovorem.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

Telefonov\u00e1n\u00ed v angli\u010dtin\u011b nen\u00ed \u017e\u00e1dn\u00e1 v\u011bda. Vybrali jsme pro v\u00e1s p\u00e1r fr\u00e1z\u00ed, kter\u00e9 pou\u017eijete p\u0159i ka\u017ed\u00e9m telefonn\u00edm hovoru, a\u0165 vol\u00e1te s k\u00fdmkoli.<\/p>\n","protected":false},"author":2,"featured_media":61944,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[172,162,160],"tags":[],"yoast_head":"\nBusiness fr\u00e1ze pro telefonov\u00e1n\u00ed v angli\u010dtin\u011b - SoGood Languages<\/title>\n<meta name=\"description\" content=\"Telefonov\u00e1n\u00ed v angli\u010dtin\u011b nen\u00ed \u017e\u00e1dn\u00e1 v\u011bda. 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Have been studying languages since childhood and speaks fluently English and French. Due to his special knowledge he manages to solve any language obstruction. As langauges are his hobby, he knows lots of interesting facts that are often neglected when learning in formal way and shares them with his students to bring them closer to the language. [\/wpml_language] [wpml_language language=\"cs\"] Lektor a jazykov\u00fd poradce. Jazyky studuje u\u017e od rann\u00e9ho v\u011bku a mluv\u00ed plynule anglicky a francouzsky. D\u00edky sv\u00fdm odborn\u00fdm znalostem dok\u00e1\u017ee poradit s jakoukoli jazykovou p\u0159ek\u00e1\u017ekou. Jeliko\u017e se jazyky staly jeho hobby, v\u00ed o nich zaj\u00edmav\u00e9 v\u011bci, kter\u00e9 jsou ve form\u00e1ln\u00edm vzd\u011bl\u00e1v\u00e1n\u00ed opom\u00edjeny a sna\u017e\u00ed se je p\u0159ed\u00e1vat sv\u00fdm student\u016fm, aby jim jazyk co nejv\u00edce p\u0159ibl\u00ed\u017eil. [\/wpml_language] [wpml_language language=\"es\"] Tutor y asesor de idiomas. Ha estado estudiando idiomas desde la infancia y habla con fluidez Ingl\u00e9s y franc\u00e9s. Debido a su conocimiento especial se las arregla para resolver cualquier barrera idiom\u00e1tica. Como las lenguas son su pasatiempo, sabe un mont\u00f3n de datos interesantes que se suelen olvidar cuando se aprende de manera formal y los comparte con sus alumnos para acercarlos a la lengua. 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