{"id":87686,"date":"2019-11-07T17:26:12","date_gmt":"2019-11-07T16:26:12","guid":{"rendered":"https:\/\/dev.sogoodlanguages.com\/?p=87686"},"modified":"2021-03-24T16:53:32","modified_gmt":"2021-03-24T15:53:32","slug":"45-frazi-a-5-tajnych-tipu-pro-uspesny-telefonat-v-anglictine","status":"publish","type":"post","link":"https:\/\/dev.sogoodlanguages.com\/cs\/45-frazi-a-5-tajnych-tipu-pro-uspesny-telefonat-v-anglictine\/","title":{"rendered":"45 fr\u00e1z\u00ed a 5 tajn\u00fdch tip\u016f pro \u00fasp\u011b\u0161n\u00fd telefon\u00e1t v angli\u010dtin\u011b"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

Zajist\u00e9 to dob\u0159e zn\u00e1te. Zazvon\u00ed v\u00e1m telefon a na displeji se objev\u00ed telefonn\u00ed \u010d\u00edslo se zahrani\u010dn\u00ed p\u0159edvolbou. Vyschne v\u00e1m v krku, zam\u017e\u00ed se v\u00e1m p\u0159ed o\u010dima… Je to tady, budete muset mluvit anglicky. Ale p\u0159ipad\u00e1te si zoufale nep\u0159ipraven\u00ed. Najednou m\u00e1te \u201eokno\u201c a ani nev\u00edte, jak hovor za\u010d\u00edt. M\u00e1te te\u010f dv\u011b mo\u017enosti: hovor zvednout i za cenu toho, \u017ee se ztrapn\u00edte, nebo ho nechat vyzv\u00e1n\u011bt. My pro v\u00e1s m\u00e1me je\u0161t\u011b t\u0159et\u00ed \u0159e\u0161en\u00ed \u2013 45 fr\u00e1z\u00ed a 5 tajn\u00fdch tip\u016f, jak v\u00e9st \u00fasp\u011b\u0161n\u00fd hovor v angli\u010dtin\u011b. S nimi u\u017e to p\u0159\u00ed\u0161t\u011b zvl\u00e1dnete bez obav. Odhalte tajemstv\u00ed anglick\u00fdch telefon\u00e1t\u016f pr\u00e1v\u011b te\u010f.<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=“td_smart_list_2″][vc_column][vc_column_text]<\/p>\n

Tip 1: Nau\u010dte se kl\u00ed\u010dov\u00e9 fr\u00e1ze nazpam\u011b\u0165<\/h3>\n

Na ur\u010dit\u00e9 \u010d\u00e1sti hovoru a neobvykl\u00e9 ot\u00e1zky se t\u011b\u017eko p\u0159ipravuje. Ale jsou ur\u010dit\u00e9 fr\u00e1ze, kter\u00e9 pou\u017eijete b\u011bhem t\u00e9m\u011b\u0159 ka\u017ed\u00e9ho hovoru<\/strong>. Tyto kl\u00ed\u010dov\u00e9 fr\u00e1ze se dob\u0159e nau\u010dte, abyste si je v\u017edy bez probl\u00e9m\u016f vybavili.<\/p>\n

Pokud jste z ka\u017ed\u00e9ho p\u0159\u00edchoz\u00edho hovoru nerv\u00f3zn\u00ed, tyto fr\u00e1ze si vypi\u0161te a nalepte na viditeln\u00e9 m\u00edsto<\/strong> tak, abyste se v p\u0159\u00edpad\u011b, \u017ee v\u00e1m sel\u017ee pam\u011b\u0165, mohli do \u201etah\u00e1ku\u201c rychle pod\u00edvat.<\/p>\n

Jak\u00e9 fr\u00e1ze jsou nejd\u016fle\u017eit\u011bj\u0161\u00ed?<\/p>\n

Za\u010dneme p\u0159edstavov\u00e1n\u00edm. Rozhodn\u011b ho nepodce\u0148ujte. P\u0159edstavujte se cel\u00fdm jm\u00e9nem i jm\u00e9nem va\u0161\u00ed spole\u010dnosti<\/strong>, pop\u0159\u00edpad\u011b zmi\u0148te i odd\u011blen\u00ed, ve kter\u00e9m pracujete. Pokud jste zam\u011bstnan\u00ed ve velk\u00e9 firm\u011b, je i tato informace pro volaj\u00edc\u00edho d\u016fle\u017eit\u00e1.<\/p>\n

A pro\u010d uv\u00e1d\u011bt v\u0161echny tyto \u00fadaje? Ujist\u00edte t\u00edm volaj\u00edc\u00edho, \u017ee se dovolal do spr\u00e1vn\u00e9 firmy a t\u00e9 spr\u00e1vn\u00e9 osob\u011b, a vyhnete se tak dal\u0161\u00edm ot\u00e1zk\u00e1m<\/strong>. Nav\u00edc v\u00e1s dobr\u00fd za\u010d\u00e1tek hovoru uklidn\u00ed, nebudete ztr\u00e1cet \u010das a p\u016fjdete rovnou k v\u011bci.<\/div>\n

\n\n\n\n\t\n\t
Good morning. National Theatre. Ali speaking. How may I help you?<\/b><\/td>Dobr\u00e9 r\u00e1no. N\u00e1rodn\u00ed divadlo. U telefonu Ali. Co pro v\u00e1s mohu ud\u011blat?<\/td>\n<\/tr>\n
Hello, BestHolidays, Finance Department, Eva speaking. What can I do for you? <\/b><\/td> Dobr\u00fd den, finan\u010dn\u00ed odd\u011blen\u00ed, u telefonu Eva. Jak v\u00e1m mohu pomoci?<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][vc_column_text]\u010casto se st\u00e1v\u00e1, \u017ee se volaj\u00edc\u00ed nep\u0159edstav\u00ed a rovnou na v\u00e1s vychrl\u00ed, co pot\u0159ebuje. Pokud nev\u00edte, o koho se jedn\u00e1, pot\u0159ebujete v\u011bt\u0161inou zjistit alespo\u0148 jeho jm\u00e9no a firmu<\/strong>, abyste ho bu\u010f p\u0159epojili na spr\u00e1vn\u00e9 odd\u011blen\u00ed, nebo mu mohli pomoci sami.<\/p>\n

\n\n\n\n\t\n\t\n\t
Who\u2019s calling? <\/b><\/td>Kdo vol\u00e1?<\/td>\n<\/tr>\n
I\u00b4m sorry, I didn\u00b4t catch your name and company name. Can you repeat it? <\/b>
\n<\/td>		M\u016f\u017eete mi pros\u00edm zopakovat va\u0161e jm\u00e9no a n\u00e1zev spole\u010dnosti? Asi jsem ho p\u0159eslechl.<\/td>\n<\/tr>\n
Thank you for your question. In order to answer it, can I have your name and company name? <\/b><\/td>D\u011bkuji za va\u0161i ot\u00e1zku. Abych ji mohl zodpov\u011bd\u011bt, m\u016f\u017eete mi pros\u00edm \u0159\u00edct va\u0161e jm\u00e9no a n\u00e1zev va\u0161\u00ed spole\u010dnosti?
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][vc_column_text]\u010casto vyjde najevo, \u017ee hovor nen\u00ed pro v\u00e1s<\/strong>. A tak ho p\u0159epojte.<\/p>\n

\n\n\n\n\t\n\t\n\t\n\t
Hold on. I\u2019ll put you through.<\/strong> <\/td>Chvilku po\u010dkejte. P\u0159epoj\u00edm v\u00e1s.
\n<\/td>\n<\/tr>\n
Can you hold on a moment? <\/strong><\/td>Mohl byste chv\u00edli vydr\u017eet na lince?
\n<\/td>\n<\/tr>\n
Just a moment. <\/strong><\/td>Chvilku strpen\u00ed.
\n<\/td>\n<\/tr>\n
I had best directly connect you with\u2026 <\/strong><\/td>Nejlep\u0161\u00ed bude, kdy\u017e v\u00e1s p\u0159epoj\u00edm p\u0159\u00edmo na\u2026
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][vc_column_text]Ale n\u011bkdy nen\u00ed ten spr\u00e1vn\u00fd kolega dostupn\u00fd<\/strong>.<\/p>\n

\n\n\n\n\t\n\t\n\t\n\t
I am afraid his line is engaged. <\/b><\/td>Jeho linka je bohu\u017eel obsazen\u00e1.
\n<\/td>\n<\/tr>\n
I\u2019m afraid he is not available at the moment.<\/b><\/td> Ob\u00e1v\u00e1m se, \u017ee v tuto chv\u00edli nen\u00ed k zasti\u017een\u00ed.
\n<\/td>\n<\/tr>\n
Mrs Roberts is not in her office at the moment.<\/b><\/td> Pan\u00ed Robertsov\u00e1 tu v tuto chv\u00edli nen\u00ed.
\n<\/td>\n<\/tr>\n
Can I take a message? <\/b><\/td>Mohu mu nechat vzkaz?
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][vc_column_text]Kdy\u017e u\u017e je v\u0161e vyjasn\u011bn\u00e9, hovor ukon\u010d\u00edte<\/strong>.<\/p>\n

\n\n\n\n\t\n\t
Is there anything else I can help you with today?<\/b><\/td> Je je\u0161t\u011b n\u011bco jin\u00e9ho s \u010d\u00edm v\u00e1m dnes mohu pomoci?<\/td>\n<\/tr>\n
Thank you for calling. Have a nice day. <\/b><\/td>D\u011bkuji za zavol\u00e1n\u00ed. P\u0159eji hezk\u00fd den.
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=“td_smart_list_2″][vc_column][vc_column_text]<\/p>\n

Tip 2: Kdo je p\u0159ipraven nen\u00ed p\u0159ekvapen<\/h3>\n

Kdy\u017e v\u00e1m n\u011bkdo vol\u00e1, tak pokud to nen\u00ed zku\u0161en\u00fd telefonista, je dost \u010dasto stejn\u011b tak nerv\u00f3zn\u00ed jako vy. Sna\u017e\u00ed se v\u00e1m co nejrychleji sd\u011blit, co pot\u0159ebuje, aby to nezapomn\u011bl. Proto m\u011bjte po ruce tu\u017eku a pap\u00edr a d\u011blejte si pr\u016fb\u011b\u017en\u011b pozn\u00e1mky<\/strong>. Pi\u0161te si d\u016fle\u017eit\u00e9 body, \u010d\u00edsla, jm\u00e9na. V\u0161e, co snadno zapomenete. Volaj\u00edc\u00edho nechte mluvit, a\u0165 neztrat\u00ed nit.<\/p>\n

Kdy\u017e domluv\u00ed, tak nejl\u00e9pe zopakujte jeho hlavn\u00ed d\u016fvod, pro\u010d vol\u00e1<\/strong>. Potvrd\u00edte tak jemu i sob\u011b, \u017ee jste si spr\u00e1vn\u011b rozum\u011bli. Nen\u00ed to nic, za co byste se snad m\u011bli styd\u011bt. Konverzace po telefonu je velmi n\u00e1ro\u010dn\u00e1 discipl\u00edna, obzvl\u00e1\u0161\u0165 v ciz\u00edm jazyce, proto\u017ee nevid\u00edte gestiku a mimiku volaj\u00edc\u00edho.<\/p>\n

\n\n\n\n\t\n\t
So, you are calling to ask me about\u2026 <\/b><\/td>Vol\u00e1te, abyste se zeptal na\u2026
\n<\/td>\n<\/tr>\n
Just to be sure, you would like to know\u2026 <\/b><\/td>Jestli jsem v\u00e1m dob\u0159e rozum\u011bl, vol\u00e1te mi, proto\u017ee...
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][vc_column_text]Nebojte se tak\u00e9 po\u017e\u00e1dat o zopakov\u00e1n\u00ed<\/strong> n\u011bkter\u00fdch \u00fadaj\u016f.<\/p>\n

\n\n\n\n\t\n\t\n\t\n\t\n\t
Could you speak a bit more slowly? <\/b><\/td>Mohl byste pros\u00edm mluvit trochu pomaleji?
\n<\/td>\n<\/tr>\n
Could you speak up? I can\u00b4t hear you well. <\/b><\/td>Mohl byste pros\u00edm mluvit v\u00edce nahlas? \u0160patn\u011b v\u00e1s sly\u0161\u00edm.<\/td>\n<\/tr>\n
I didn\u00b4t get all of that. <\/b><\/td>Nepochytil jsem v\u0161echno.
\n<\/td>\n<\/tr>\n
Sorry, I didn\u00b4t catch any of that. <\/b><\/td>Pardon, nic z toho jsem nezachytil.
\n<\/td>\n<\/tr>\n
Can you repeat it? <\/b><\/td>M\u016f\u017eete to zopakovat?
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n[\/vc_column_text][vc_column_text]A \u00fapln\u011b nejl\u00e9pe se nau\u010dte spelovat abecedu<\/strong>. Tato dovednost se v\u00e1m hod\u00ed p\u0159i p\u0159ed\u00e1v\u00e1n\u00ed e-mailov\u00fdch adres po telefonu nebo i jm\u00e9na volaj\u00edc\u00edho. Mezin\u00e1rodn\u00ed abecedu pro telefonov\u00e1n\u00ed najdete v na\u0161em \u010dl\u00e1nku Anglick\u00e1 abeceda s v\u00fdslovnost\u00ed<\/a>. A jak to vypad\u00e1 v praxi?<\/p>\n

\n\n\n\n\t\n\t\n\t
Can you spell your email address? <\/b><\/td>M\u016f\u017eete mi vyhl\u00e1skovat va\u0161i e-mailovou adresu?
\n<\/td>\n<\/tr>\n
Sure. It\u00b4s P for papa, E for echo, T for tango, R for Romeo, A for alfa, et (@), S for Sierra, G for golf, L for Lima, dot (.) com. <\/b><\/td> Ano, je to P jako papa, E jako echo\u2026 (petra@sgl.com).
\n<\/td>\n<\/tr>\n
<\/b><\/td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=“td_smart_list_2″][vc_column][vc_column_text]<\/p>\n

Tip 3: Zapojte do hovoru cel\u00e9 t\u011blo<\/h3>\n

Kdy\u017e v\u00e1m zazvon\u00ed telefon a za\u010dne v\u00e1s pohlcovat panika, zhluboka se nadechn\u011bte a vydechn\u011bte<\/strong>. T\u00edm se za\u010dnete soust\u0159edit na hovor. V rychlosti si zkontrolujte, jestli m\u00e1te po ruce tu\u017eku, pap\u00edr a sv\u016fj tah\u00e1k, a zvedn\u011bte telefon.<\/p>\n

Jste-li prav\u00e1k, zvedn\u011bte ho levou rukou<\/strong>. Pravou ruku budete pot\u0159ebovat pro zapisov\u00e1n\u00ed pozn\u00e1mek a p\u0159\u00edpadn\u00e9 vyhled\u00e1v\u00e1n\u00ed informac\u00ed na po\u010d\u00edta\u010di.<\/p>\n

Nese\u010fte u telefonov\u00e1n\u00ed zabo\u0159en\u00ed do sv\u00e9 \u017eidle, ale nap\u0159imte se, a\u0165 je v\u00e1m dob\u0159e rozum\u011bt<\/strong> a nezn\u00edte st\u00edsn\u011bn\u011b. Kdy\u017e telefonujete s n\u00e1ro\u010dn\u00fdm klientem, kter\u00fd je nep\u0159\u00edjemn\u00fd, nebo na v\u00e1s dokonce k\u0159i\u010d\u00ed, stoupn\u011bte si k tomu. Z\u00edsk\u00e1te tak v\u011bt\u0161\u00ed s\u00edlu v hlase a budete zn\u00edt rozhodn\u011bji.<\/div>\n

A hlavn\u011b neztr\u00e1cejte nervy<\/strong>, kdy\u017e nastane n\u011bjak\u00e1 neo\u010dek\u00e1van\u00e1 situace. Druh\u00e9ho jednodu\u0161e po\u017e\u00e1dejte, a\u0165 v\u00e1m zavol\u00e1 pozd\u011bji, nebo po\u0161le e-mail.<\/p>\n

\n\n\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Sorry, it\u00b4s a bad line. <\/b><\/td>Pardon, \u0161patn\u00e1 linka.
\n<\/td>\n<\/tr>\n
Sorry, we got cut off. <\/b><\/td>Promi\u0148te, odpojili n\u00e1s.<\/td>\n<\/tr>\n
Would you like me to phone you back? <\/b><\/td>Chcete, abych v\u00e1m zavolal zp\u011bt?
\n<\/td>\n<\/tr>\n
Could you get back to me later?<\/b><\/td> M\u016f\u017eete mi zavolat pozd\u011bji?
\n<\/td>\n<\/tr>\n
You\u00b4re breaking up a bit. <\/b><\/td>Trochu se mi ztr\u00e1c\u00ed\u0161\/sek\u00e1\u0161.
\n<\/td>\n<\/tr>\n
I keep losing you. <\/b><\/td>Ztr\u00e1c\u00ed\u0161 se mi.
\n<\/td>\n<\/tr>\n
There\u00b4s a bit of a delay on the line. <\/b><\/td>Na lince je mal\u00e9 zpo\u017ed\u011bn\u00ed.
\n<\/td>\n<\/tr>\n
I\u2019m sorry, but I can\u2019t give you that information.<\/b><\/td> Bohu\u017eel v\u00e1m tuto informaci nemohu sd\u011blit.
\n<\/td>\n<\/tr>\n
I am quite busy right now, would you call me later, please? <\/b><\/td>Te\u010f bohu\u017eel nemohu. M\u016f\u017eete mi zavolat pozd\u011bji?
\n<\/td>\n<\/tr>\n
I\u2019m sorry, I have to attend a meeting right now. Can you send me an e-mail? <\/b><\/td>Promi\u0148te, ale te\u010f mus\u00edm na sch\u016fzku. M\u016f\u017eete mi to poslat e-mailem?
\n<\/td>\n<\/tr>\n
I will get back to you as soon as I can. <\/b><\/td>Spoj\u00edm se s v\u00e1mi, jakmile budu moci.
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=“td_smart_list_2″][vc_column][vc_column_text]<\/p>\n

Tip 4: Vezm\u011bte ot\u011b\u017ee do sv\u00fdch rukou<\/h3>\n

V\u00edte-li, \u017ee si s n\u011bk\u00fdm pot\u0159ebujete zatelefonovat, nenech\u00e1vejte to na tom druh\u00e9m. Bu\u010fte iniciativn\u00ed a zatelefonujte vy jemu.<\/strong> M\u00e1 to hned n\u011bkolik v\u00fdhod. Tou nejz\u00e1sadn\u011bj\u0161\u00ed je, \u017ee se na hovor m\u016f\u017eete p\u0159ipravit. Krok za krokem si sepi\u0161te, co budete \u0159\u00edkat. Bu\u010f v bodech, anebo i v cel\u00fdch v\u011bt\u00e1ch. Napi\u0161te si kl\u00ed\u010dov\u00e1 slov\u00ed\u010dka a hlavn\u011b slovesa.<\/p>\n

Druhou, nem\u00e9n\u011b podstatnou v\u00fdhodou je, \u017ee hovor vedete vy<\/strong>. Rozhodujete o jeho pr\u016fb\u011bhu a zpov\u00edd\u00e1te toho druh\u00e9ho. Kdy\u017e kolega \u010di klient n\u011bkam odbo\u010d\u00ed, snadno ho dal\u0161\u00ed ot\u00e1zkou vr\u00e1t\u00edte tam, kam pot\u0159ebujete.<\/p>\n

Te\u010f se tedy role prohodili. P\u0159edstavte se a \u0159ekn\u011bte, co pot\u0159ebujete.<\/strong><\/p>\n

\n\n\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Hello, this is Maria Raleigh from BestHolidays.<\/b><\/td>Dobr\u00fd den, tady je Maria Raleigh from BestHolidays.
\n<\/td>\n<\/tr>\n
May I speak to Mr. Jones, please? <\/b><\/td>Mohu mluvit s panem Jonesem?
\n<\/td>\n<\/tr>\n
Is that Sarah Greenwood? <\/b><\/td>Mluv\u00edm se Sarah Greenwoodovou?
\n<\/td>\n<\/tr>\n
I\u2019m calling to\u2026 <\/b><\/td>Vol\u00e1m v\u00e1m, abych...
\n<\/td>\n<\/tr>\n
I\u2019m calling to discuss the topic we have been talking about. <\/b><\/td>Cht\u011bla bych s v\u00e1mi probrat t\u00e9ma, o kter\u00e9m jsme mluvili.
\n<\/td>\n<\/tr>\n
I just wanted to ask\u2026 <\/b><\/td>Jen jsem se cht\u011bl zeptat...
\n<\/td>\n<\/tr>\n
Could you tell me\u2026 <\/b><\/td>Mohl byste mi \u0159\u00edct...
\n<\/td>\n<\/tr>\n
Could you tell me when Mr. Jones is available? <\/b><\/td>Mohl byste mi \u0159\u00edct, kdy bude pan Jonec dostupn\u00fd?
\n<\/td>\n<\/tr>\n
Mr Jones rang me this morning, and I was asked to call him back. <\/b><\/td>Pan Jones mi r\u00e1no volal a cht\u011bl, abych mu zavolal nazp\u00e1tek.
\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=“td_smart_list_2″][vc_column][vc_column_text]<\/p>\n

Tip 5: Tr\u00e9nujte<\/h3>\n

A jako v\u0161echny jazykov\u00e9 dovednosti, i telefonov\u00e1n\u00ed je pot\u0159eba tr\u00e9novat. Kdy\u017e ovl\u00e1dnete telefonov\u00e1n\u00ed, v\u011b\u0159te, \u017ee se u\u017e jen tak ledajak\u00e9 konverzace nezaleknete. P\u0159i telefonov\u00e1n\u00ed si nacvi\u010dujete precizn\u00ed porozum\u011bn\u00ed<\/strong>, rychl\u00e9 reakce a hlavn\u011b va\u0161e komunika\u010dn\u00ed schopnosti.<\/p>\n

Ne\u017e se do samotn\u00e9ho telefonov\u00e1n\u00ed pust\u00edte, zkuste si ho nane\u010disto s va\u0161\u00edm kolegou. Nemus\u00ed to b\u00fdt hned v angli\u010dtin\u011b. D\u016fle\u017eit\u00e9 je, abyste se nau\u010dili pracovat s telefonem, kter\u00fd m\u00e1te k dispozici<\/strong>, um\u011bli hovor p\u0159ijmout, ukon\u010dit, zti\u0161it a p\u0159epojit.<\/div>\n

A pak si samoz\u0159ejm\u011b tr\u00e9nujte i samotn\u00e9 hovory. Pokud u\u017e telefonujete, sepi\u0161te si seznam nej\u010dast\u011bj\u0161\u00edch ot\u00e1zek<\/strong> va\u0161ich klient\u016f a k nim tak\u00e9 ide\u00e1ln\u00ed pr\u016fb\u011bh hovoru. T\u00edm si hovor vyjasn\u00edte i sami pro sebe a budete p\u0159\u00ed\u0161t\u011b l\u00e9pe odpov\u00eddat nebo naopak kl\u00e1st ty spr\u00e1vn\u00e9 ot\u00e1zky. Hovory si pak procvi\u010dte s ochotn\u00fdm kolegou, kamar\u00e1dem nebo va\u0161\u00edm lektorem angli\u010dtiny.<\/p>\n

A pokud chcete ovl\u00e1dnout nejen telefonov\u00e1n\u00ed, vyzkou\u0161ejte si online kurz Obchodn\u00ed angli\u010dtina pro pokro\u010dil\u00e9 B2<\/a>, kter\u00fd v\u00e1s postupn\u011b provede v\u0161emi pracovn\u00edmi oblastmi<\/strong>. Nau\u010d\u00edte se v\u00e9st prezentaci v angli\u010dtin\u011b a pracovn\u00ed sch\u016fzka se zahrani\u010dn\u00edmi klienty pro v\u00e1s u\u017e bude brnka\u010dka.[\/vc_column_text][vc_column_text]<\/p>\n

Vyzkou\u0161et ZDARMA Obchodn\u00ed angli\u010dtinu pro pokro\u010dil\u00e9 B2
\n<\/a><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] Zajist\u00e9 to dob\u0159e zn\u00e1te. Zazvon\u00ed v\u00e1m telefon a na displeji se objev\u00ed telefonn\u00ed \u010d\u00edslo se zahrani\u010dn\u00ed p\u0159edvolbou. Vyschne v\u00e1m v krku, zam\u017e\u00ed se v\u00e1m p\u0159ed o\u010dima… Je to tady, budete muset mluvit anglicky. Ale p\u0159ipad\u00e1te si zoufale nep\u0159ipraven\u00ed. Najednou m\u00e1te \u201eokno\u201c a ani nev\u00edte, jak hovor za\u010d\u00edt. M\u00e1te te\u010f dv\u011b mo\u017enosti: hovor zvednout i […]<\/p>\n","protected":false},"author":1991,"featured_media":87722,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[34],"tags":[],"yoast_head":"\n45 fr\u00e1z\u00ed a 5 tajn\u00fdch tip\u016f pro \u00fasp\u011b\u0161n\u00fd telefon\u00e1t v angli\u010dtin\u011b - SoGood Languages<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.sogoodlanguages.com\/cs\/45-frazi-a-5-tajnych-tipu-pro-uspesny-telefonat-v-anglictine\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"45 fr\u00e1z\u00ed a 5 tajn\u00fdch tip\u016f pro \u00fasp\u011b\u0161n\u00fd telefon\u00e1t v angli\u010dtin\u011b - SoGood Languages\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Zajist\u00e9 to dob\u0159e zn\u00e1te. 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